Frequently Asked Questions

Everything you need to know about SubX subscriptions.

After payment verification, our admin assigns credentials to your dashboard. You will receive an in-app and email notification.

Most subscriptions are activated within 15 minutes to 6 hours after payment approval.

Yes. Open the subscription detail page and click Renew. Submit payment proof to complete renewal.

Yes. Credentials are encrypted at rest and only visible to you and authorized admins. Access is audited.

JazzCash, Easypaisa, bank transfer, and manual/cash options (as enabled by admin).

You will see the rejection reason on your order page and can re-upload a valid payment proof.

Still have questions?